At Talent Glow Hub, a recruitment firm with 20 years of experience connecting talent to real estate careers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website (www.talentglowhub.com) or apply for jobs. We comply with the California Consumer Privacy Act (CCPA) and other applicable US data protection laws.
1. Information We Collect
We collect the following personal information when you interact with our website or services:
Application Data: Name, email address, phone number, resume, cover letter, and job preferences submitted via our application form.
Contact Data: Information provided through contact forms, emails, or WhatsApp (e.g., inquiries).
Usage Data: IP address, browser type, device information, and website navigation patterns (collected via cookies; see Cookie Policy).
Analytics Data: Anonymized data on site visits and interactions (e.g., via Google Analytics with IP anonymization).
2. How We Use Your Information
We use your information for the following purposes:
Recruitment: Process job applications, communicate with applicants, and match candidates to roles.
Communication: Respond to inquiries and provide updates on job opportunities.
Analytics: Improve our website and services using anonymized data.
Legal Compliance: Meet regulatory requirements (e.g., tax or employment laws).
Legal Basis: We process data based on your consent (e.g., application submission), contractual necessity (e.g., processing applications), legitimate interests (e.g., analytics), or legal obligations.
3. How We Share Your Information
We share your information only as necessary:
Service Providers: With trusted, CCPA-compliant partners (e.g., Applicant Tracking Systems like Workable, hosting providers like AWS US) for recruitment and website operations.
Legal Requirements: With authorities if required by law (e.g., IRS for tax purposes).
No Data Sales: We do not sell your personal information or share it for third-party marketing.
4. Data Storage and Security
Storage: Your data is stored on secure servers in the US (AWS, US-based), with retention periods as follows:
Application Data: Kept for 12 months after your last interaction, then deleted unless required for legal purposes (e.g., tax records, 7 years).
Usage/Analytics Data: Anonymized after 24 months.
Security: We use HTTPS, AES-256 encryption, and Web Application Firewalls to protect your data. Access is restricted to authorized personnel with logged activity.
5. Your Rights
Under CCPA and applicable laws, you have the following rights:
Access: Request a copy of your personal information.
Deletion: Request deletion of your data (except where legally required).
Opt-Out: Opt out of any potential data sales (not applicable, as we do not sell data).
Non-Discrimination: Exercise your rights without discrimination.
Correction: Request correction of inaccurate data.
Portability: Receive your data in a structured format.
To exercise these rights, contact us at privacy@talentglowhub.com. We respond within 45 days (extendable by 45 days if needed). You may also file complaints with state authorities (e.g., California AG).
6. Cookies and Tracking
We use cookies to enhance your experience:
Essential Cookies: Enable site functionality (e.g., form submissions). No consent required.
Analytics Cookies: Track anonymized usage (e.g., Google Analytics). Consent required via cookie banner.
You can manage preferences via our Cookie Policy or browser settings. We honor “Do Not Track” signals for analytics cookies.
7. Data Transfers
Your data is stored in the US. If transferred internationally (e.g., to a service provider), we use Standard Contractual Clauses to ensure compliance with applicable laws.
8. Updates to This Policy
We may update this policy to reflect legal or service changes. Significant updates will be communicated via email or website notice. Check here for the latest version.
9. Contact Us
For questions or concerns, contact:
Talent Glow Hub
123 Market Street, Suite 400, San Francisco, CA 94103, USA